Very Important Information About Your Product Orders:
Thank you for your order! We can’t wait for you to rock it! Please read the information below regarding our shipping process.
When you place an order with Secret Lives… it will be processed within a 24 hour timeframe. The clothing orders are custom made specially for you. The product you select will then be printed and sewn at our factory within 2-8 days. Once the item is made, we will ship it directly to you.
Orders to Canadian and US customers normally ship within 2-6 business days after the product has been completed. International orders generally take 6-10 business days but may be delayed by the customs of your country. Please allow up to 17-20 business days from when you place an order with Secret Lives… and its arrival at your door.
International orders may be subject to customs fees or duties of your country. Unfortunately, Secret Lives… does not cover these fees.
Once your order has been shipped, it is in the care of the courier and/or postal service. We are not liable for any errors made by these services, but we are always happy to do everything in our power to work with you and the postal system to correct orders.
Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
Costume jewellery orders will arrive in a separate package even if you order clothing and jewellery at the same time.
Thanks for your understanding. We can’t wait for you to get your custom apparel!
Heidi & Gabi
Secret Lives of Techno Wives